Size & Ordering Help

Choosing a size

Use the size guide on the individual product page. Garment measurements and sizing can differ between products, so compare the measurements with a similar item you already own. Check the units shown in the table and choose the size and color before adding the item to your cart.

Production and delivery

Many apparel and accessory items are made after you order. Production time is separate from shipping transit time, and fulfillment locations can vary by item. Review the selected product and the delivery options shown at checkout for your address. Items may arrive in separate shipments.

For an item-specific question before purchase, email hello@silberhaze.com with the product name and delivery country.

Shipping charges

Enter your delivery address at checkout to see the available shipping options and rates. Review your complete order total before paying. See our Shipping Policy for additional information.

Tracking and order questions

Check your shipping confirmation for tracking information. For help with an existing order, include your order number when contacting us.

Returns and cancellations

Read our Returns Policy before ordering. To request help with a damaged, incorrect, or missing item, contact us with your order number and a description of the issue. You can also view your orders in your customer account.

What this store sells

SilberhazeStore.com sells merchandise and selected nonliving equipment. Seeds, plants, clones, tissue cultures, germplasm, and other biological materials are not sold here.